Day 2 has begun, with all attendees in class sessions for the morning. These include face-to-face sessions with their route management software partners, as well as "deep dive" training on Rcore, Routeware BackOffice, and the whole family of Port applications.

It's amazing to float between these sessions and listen in on the conversations. They're interactive and animated, with ideas and information flying so fast it's hard to keep up! Users are engaged, wanting to drive their knowledge of their Routeware systems even deeper.

We're looking forward to what the afternoon sessions will bring!

Day 2 is now behind us. The classroom sessions were a big hit (as was the Italian pasta lunch!)

In the afternoon, attendees heard a great presentation from AWTI, one of the industry leaders in on-board camera systems. Their pioneering use its integration with video.

At the conclusion of AWTI's talk, the conference broke up into groups to hear presentations from each of the routing software partners, who demonstrated their products and fielded questions about functionality and capability. These up-close demonstrations were heralded by conferees as very useful, giving them a chance to explore in more depth the rich feature set of each product.

Day 2 closed with a marketing presentation, focusing on the ways in which Routeware marketing can best serve the customer base. To say that some great ideas were generated is an understatement. Some terrific suggestions were put forth, all of which will be implemented.

Tomorrow's sessions will have a heavy focus on reporting: what additional data do customers need to get out of the system. The more the system can anticipate a hauler's need for information, the more system pays for itself.

Stepping back, today was as informative as it was busy. As the Routeware user community grows, the User Group Conference is becoming a cornerstone part of Routeware/customer relations.