Traditionally, waste hauling has relied on paper to get through its daily business. Drivers are handed a stack of route sheets each day and told to write down any extra trash that they picked up. They fill out route books that log all of their route activity. Pre- and post-trip inspections are done using checklists and clipboards. Office staff transcribe all of this paperwork into their backoffice software programs in an effort to report on the information.
All this paper ends up draining the entire organization. Customers are put on hold while staff digs through the route sheets. Clerks waste time on manual data entry as they struggle to decipher driver handwriting. Management pours over limited and error-prone data, trying to find ways to improve the routes. This wastes valuable staff time that could be devoted to far more productive tasks.
An automation system from Routeware can eliminate virtually all of this burdensome paperwork. On-board computers become electronic route sheets, tracking every aspect of driver activity in the field. Integration between the truck and the backoffice means customer service information is available on-demand, in real-time. Manual data entry is all but eliminated, and managers have dashboards that instantaneously tell them what is happening with their drivers, routes, and trucks without ever pushing a button.
The cost savings to the hauler can be clearly measured in reduced employee time per transaction, enhanced revenue due to improved customer service, and better utilization of company assets. Additionally, staff efforts ordinarily devoted to manual tasks can be redirected to far more productive company activities, many of which can improve revenue and cut unnecessary overhead.
So get rid of the paper! Look into a technology solution from Routeware and see how you can benefit from the power of automation.
- Cutting Out the Paper
- Reducing Insurance Rates
- 2011 User Group Conference - Day 2 (continued)
- 2011 User Group Conference - Day 2
- Fourth Annual User Group Conference - Day 1
- A New Look!
- Reducing Runbacks
- VehiclePort: Vehicle Maintenance Made Easy
- Increasing Route Density or Decreasing Route Hours
- Get Rid of the Paper!
reduce insurance premiums route audits route density ROI route optimization route efficiency VehiclePort paperwork runback driver measurement performance audit vehicle maintenance